Privacy Policy

Effective Date: 11/26/2024
Last Updated: 11/26/2024

M2 Holdings LLC Series, Rojek Home Services P.S. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in connection with SMS messaging services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, and any other information you provide when signing up for our services or SMS updates.
• Usage Information: Details about your interactions with our SMS services, such as message logs (e.g., time, date, and content of messages).
• Device Information: Information about the device you use to access our SMS services, such as IP address, device type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including SMS messaging.
• To send you updates, promotional offers, and other communications related to our services.
• To respond to inquiries, provide customer support, and resolve issues.
• To comply with legal obligations and enforce our policies.

3. SMS Messaging Terms

By opting into our SMS services, you agree to the following:

• Consent: By providing your phone number, you consent to receive SMS messages, including transactional and promotional messages, from us. Message frequency may vary.
• Opt-Out: You can opt out of receiving SMS messages at any time by replying with “STOP” to any message you receive from us.
• Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

We will never share your phone number with third parties for marketing purposes without your explicit consent.

4. How We Protect Your Information

We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Sharing of Information

We may share your information in the following cases:

• Service Providers: With third-party vendors who assist in providing our services, including SMS messaging platforms.
• Legal Obligations: When required by law, subpoena, or other legal processes.
• Business Transfers: In connection with a merger, sale, or transfer of our business assets.

6. Your Rights

You have the following rights regarding your personal information:

• To access, update, or delete your information by contacting us at [email protected].
• To opt out of SMS messages at any time by replying “STOP” to any SMS you receive.

7. Third-Party Links

Our website or SMS communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date updated accordingly. Continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 815-255-4988
• Mailing Address: P.O. Box 238, Mokena, IL 60448

By using our services, including opting into SMS communications, you agree to this Privacy Policy.